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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery



Poor

My son has an ongoing condition and the receptionists refused initially to give him an appointment. When I did see the doctor they said if I ever have problems again to let them know. Receptionists can be quite rude when trying to book an appointment. Generally the care provided by drs. and nurses is good. the GP we saw was great + my son was referred to hospital

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