Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


fair

I had a diabetic check and when I spoke to reception about the results I was told I was ok. Later I was called and asked to come into the surgery. When I spoke to the nurse I was told I was diabetic. I've also had problems with my medication when I was prescribed the wrong medication initially. It was only when the pharmacist saw me that they checked with the surgery and they changed what was being prescribed