Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Staff are always lovely

When trying to book a blood test you're not told how quickly you need it done so when you're asked by reception the only answer is "I don't know" The staff are always lovely when dealing with them. The confusion caused by not getting enough information from a doctor make things more stressful than it needs to be