Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


I dont like being asked whats wrong when booking

For a specific doctor the waiting time for appointments was about 2 weeks but generally it's not been as long as that. Care from doctors and nurses has been good. I don't like being asked what is wrong with me to book an appointment and when I've said I only want to discuss it with the doctor the response isn't always great.