Good care but mix up with my records and rude staff
The care that I've received is good. However I was called in to discuss my recent scan but when I spoke with the doctor I was told I'd had a scan that I hadn't had. When I queried it, it turned out that the results were another patients which had been put on my file. When I called for other results I was told by reception that I was unable to have them as no one was available to let me know them. She was very rude and when I said I neede them today I was given a phone appointment with a doctor. The doctor called me within minutes. Why didn't the receptionist offer this in the first place? I've lost all confidence in the practice