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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery



Good

Sometimes difficult to get an appointment. Last week I couldn't get one here so was given an appointment with GP+ that evening. The GP recommended I had an appointment with my own GP but when I tried to book with reception they said I needed to go back to see the OOH GP, which can't be right. June 2017

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