Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Excellent but hard getting appointments. GP very good but some staff can be abrupt

It was difficult to get an appointment and this seems to be getting worse. I like the continuity as the doctor knows my history. My doctor is polite and listens to you. It was great having the home visits when needed by the emergency care practitioner. Some staff can be a bit abrupt at times.