Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Impossible to get an appointment

I’m in a lot of pain and it’s proving so hard to get an appointment. It seems they have changed the way you book appointments and can no longer pre book, you have to call back the day, not ideal for someone who works!