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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery



Mixed experiences

Have had mixed experiences, the nurse practitioners have been very good as are some of the doctors. Have felt fobbed off by staff at times both medical and admin and don't always feel that they give you a full picture. Was once told a test could be done the next day when I knew from past experience it could be done the same day which when youre in pain makes a lot of difference.

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