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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery



Difficult to get appointments

Getting appointments including blood tests is very difficult and to be told to go to Ipswich hospital is not always feasible. Receptionists generally do help but at times not so much. With a complicated medical history it is important to have continuity with the doctor you see but this isn't available at the surgery.

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