Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


General appointment on the day difficult

Getting a general appointment on the day is difficult and thats when you're happy to see any of the staff. They are much better now at explaining things especially to the children. It almost appears that reception staff have their idea about the course of action before you even start speaking which is frustrating.