Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Reception helpful and accommodating

Receptionists are very good, they have really improved, very helpful and accommodating. You can see a doctor but getting to see a specific doctor is very difficult. I've called three morning's this week to try and see a certain doctor but I'm now seeing a practice nurse instead today. I would like to see magazines in the surgery to give you something to read while you wait. I do find medical staff excellent at explaining things.