Detailed & prompt action following home visit
Having contacted the surgery via the 'Ask my GP' process asking for a home visit appointment for my elderly mother after concerns about her health I was pleased that Health Care Practitioner (name removed) was able to visit my mum & carry out an examination of her. Mum mentioned that he had a caring & compassionate approach to her & explained things to her clearly. As I live over an hours drive away I was grateful for his call to me to explain the result of his visit, it was very reassuring.