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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery



Staff are friendly

Appointments are easy to get, no problems really and staff are friendly. They explain things well and I would rather talk to someone than use Ask My GP as I have to get my daughter to help me with anything online. I've had lots of blood tests lately but never had any issues getting the appointments.

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