Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Combs Ford Surgery


Find Ask My GP difficult

I feel that it is difficult to see someone at the moment. I've tried using Ask My GP but it wasn't easy for me and I felt I needed to be seen. No one asked for any photos or to see me so in the end I called 111, saw a doctor and was advised to go to A&E. I just feel a little fobbed off by the surgery.