Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Community Midwives


Well supported

I had great care and was well supported by the midwives before the birth of my baby. Because I moved house during my pregnancy, stayed local, there was confusion which hospital I should being going to for the birth. In the end I decided to stay with Colchester rather than change hospital. Unfortunately, the day after the birth when a community midwife should've visited they didn't so I called them and they arranged for a midwife to come out. Being on the boarder and staying with my original hospital obviously caused some confusion but it was all sorted out.