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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Community Midwives



Most of it is great

It's been hit and miss with my first baby. I've seen some grumpy looking midwives at my appointments who are unhappy to be standing in for my midwife. It really affects your day when they looks at you over their glasses and makes you feel uninterested, spent more time answering her phone saying sorry I'm the team lead. Much rather see my own midwife. Always had a friendly welcome when my baby doesn't move and I'm worried and I phone the hospital. The triage always see me and are welcoming nice and friendly. I trust them with their assessments and my community midwife always advises I phone if I have any problems.

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