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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Community Midwives



Not joined up care

Living in Stowmarket mothers are given a choice of Ipswich or west Suffolk delivery. However when delivering at west Suffolk you are cared for by Ipswich midwives. My midwife went off sick late in my pregnancy and then I met a different midwife every week, around 6. This is really hard around the time of birth as you often feel more vulnerable, especially when being offered sweeps and checks from someone you’ve never met before and in the immediate few days post birth when hormones are difficult. The care was mostly ok. However understandably the midwives in the community don’t know how WSH works and the notes aren’t joined up at all leaving room for gaps in communication. This is as potential safety issue.

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