Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Community Midwives


I feel cared for

Things were going well with my pregnancy but then I was told I had pre-eclampsia so I have now been asked to come to the clinic weekly so that they keep a closer eye on me. The staff are supportive and caring, they have given me a direct phone number that I can call should I ever need to talk or to get advice. If I needed support out of hours I would just contact West Suffolk hospital. I am very happy with the care I am receiving.