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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Community Midwives



Kind midwife, but lacking confidence

This is my 3rd baby and there has been a significant gap since that and my second (over 5 years) so forgive me some things may have changed. I met my midwife at my 10 weeks appointment and she was friendly but quite shy, I felt like any questions she was asking me she wasn’t listening to my answer because she just wanted to make it through the appointment. In all honestly she looks newly qualified, which is fine, everyone needs to start somewhere. 16 week appointment had a duration of 14 minutes, it was a waste of me getting out of bed for. The only thing that was checked was my urine. Again, she asked me how I was, I explained I’d be hungry etc.. and elaborated further and again she cut the conversation dead, I question how relationship building with expectant mothers can be established, when you feel like answers to your questions are not being listened to, in two appointments there’s been absolute tumble weed moments. Also what has happened to listening to the baby’s heartbeat? In my past two pregnancies it was a highlight of the appointments. I’m sure it was done by 16 weeks, yet here I am not having heard it once, where is the joy in the appointments if mums are just turning up to wee in a cup and be sent on their way?

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