Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Community Midwives


Disorganised and terrible service

Have seen/spoken to 3 different midwives, not one of them has been who my midwife is apparently. I’ve had 2 lots of blood tests, as I was admitted to hospital at 8 weeks with a scare, and I’ve just been told due to storage errors I’ve got to go back and have another 2 lots of blood taken. I’m nearly 11 weeks and haven’t got any of my notes or a date for the 12 week scan, but maybe that’s normal?! Emergency maternity number for Ipswich hospital that I was given from the community midwife no one actually answers, so it hasn’t been a great experience so far. Hoping it will improve