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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Community Voice Ltd (Support to live at home provider)



Good

My community voice carers are mainly from Lithuania, Latvia and Estonia; they are doing a very good job despite some initial difficulties. One person is not pulling their weight. I have labarinthitis and a 3 wheel walker. Despite the early retirement of my doctor and many changes in staff they are now doing a very good job with a pleasant surgery and new staff

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