Generally fine
The waiting on the phone to get through to reception can be a bit long, but you do get through in the end and appointments are available. I've used econsult but it said to call the surgery, so I ended up having to call anyway. I think it would be a good addition to have video calls with a doctor, it would mean you don't need to come to the surgery but that you are actually seen and they get to see your demeanour.