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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - Capel St Mary Surgery



Doctor appointment for leg pain

A long wait to see doctor, when it was my turn the doctor was impatient and only half listening to me as she tapped away on her keyboard. She consulted with hospital via speaker phone and then said, "so you heard all that didn't you? so now you know!" most unhelpful!

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