Getting appointments is very difficult
Getting appointments is very difficult and you can't pre book even if the doctor has asked you to book for 2 weeks time. Getting through on the phone can mean calling back a number of times, its hard work if there are no appointments you're just told to call back tomorrow. The reception staff at East Bergholt make re-ordering prescriptions/controlled drugs easy. Even when I made a mistake they did all they could to make sure my son would get his medications.