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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - Capel St Mary Surgery



Lack of detailed diagnostic tests.

I coughed for over 20 years and was diagnosed with asthma. I went to see a chest physician in London who could not believe I had never had a CT scan - despite having private medical insurance. One hour after having the CT he showed me a lump in my upper oesophagus. After more investigations I had to have surgery in London and the cough disappeared within days. I have written the doctors but did not want to make an official complaint as no doctor is infallible - only God is. My main point is to remind all doctors to use private tests when patients have private health insurance and take some pressure off the NHS. I must have 8 NHS chest x rays over the years but never offered CT.

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