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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Constable Country Medical Practice - Capel St Mary Surgery


Medication has been wrong a number of times

My medication has been wrong a number of times and when i order them they don't always arrive.Doctors don't spend time explaining things very well . I've had difficulties when I needed my catheter changing. When I rang the nurse I was told I needed to speak to a doctor which delayed things further. When my husband needs assistance they just give him more medication rather than finding out what the problem is and it feels like they are always looking for an easy way to get out of the appointment. Getting house visits for my husband who can't get to the surgery is not a problem but the care can be lacking. One doctor will never do house calls and they only ever refer you on. Reception staff however are okay.