Attitude of staff can vary
The attitude of staff can vary, some people are very accommodating and others not so friendly. I'm happy to wait for my appointment if I know I'll be given the time I need. The explanation of treatment is poor but this is partly due to there not being enough time in appointments. Even if one issue only takes a minute to discuss you can still only discuss that one issue in your appointment. My annual medication review take place on the phone but I can't understand how I don't need blood or blood pressure checks considering the medication I'm on. Also I have to request the reviews as the surgery has never asked me to attend or book an appointment for one.