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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - Capel St Mary Surgery



Normally fine once in

Once you get in the surgery its normally fine but my husband has had to have blood tests every week. He has really struggled to get an appointment here and the alternative is Riverside or the Hospital which take 3 or 4 hours to do on the bus. We are only 5 minutes walk from the surgery. There is no regular nurse to do the tests and it is making life very difficult.

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