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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - Capel St Mary Surgery



Generally I do get an appointment

Due to the phone lines being so busy in the morning it is easier to come in to the surgery to book an appt. Generally I do get an appointment but sometimes have to go to East Bergholt. Staff have been good with the limited experience I've had

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