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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - Capel St Mary Surgery



The phlebotomist is good

Most of the time I have my blood tests done at Capel, on occasions I have to go to East Bergholt which is more difficult as I am reliant on someone to take me. The phlebotomist is good and as long as you book ahead you can get an appointment when needed.

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