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Original feedback for

Constable Country Medical Practice - Capel St Mary Surgery


Appointments hard to get is don't drive.

Access to appointments at Capel is a big issue when you can't drive. I was called by the practice and told that I needed to come in to see the doctor about a recent blood test and that I needed to call the next day. By 8.10 the next morning all appointments were gone and I had to ask a family member to take me later in the day to East Bergholt. There was no explanation by the receptionist that it wasn't urgent, which was worrying. My medication just needed changing and it was a wasted appointment. The discussion could have taken place on the phone