Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - Capel St Mary Surgery


Be better if could book appointment in advance

Being able to book an appointment in advance would be much better. I didn't need an emergency appointment so it would have been better to pre-book an appointment. Getting through on the phone is difficult and I drove to East Bergholt to book today's appointment. A queue waiting system on the phone would be an improvement