Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Constable Country Medical Practice - Capel St Mary Surgery


Told different things by different drs

Took my ten month old son to the doctors as I was concerned as he had been unwell for a week and had a horrible cough and wheeze. At his appointment I was told he was fine and didn't need any further help or medication. The next day he developed a rash covering both of his legs and he still had an awful cough and wheeze. When I took him back 24 hours later he was seen by a lovely doctor who said he had a virus which caused the rash and needed antibiotics! To be told two completely different things in 24 hours is disgusting!