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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - Capel St Mary Surgery



3 doctors refused to do a home visit

Dementia patient in desperate need for a visit to be made comfortable in her last stage. 3 dr refused to visit finally got one out who didn’t even take temp and couldn’t see the problem with the green discharge from a infection I had to remind her of her duty of care Would have been better calling out a vet

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