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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - Capel St Mary Surgery



No support and no one listens

I was diagnosed with Type 2 Diabetes about a year ago by the Norfolk diabetes prevention study. I had previously always suspected I had diabetes as my 'fasting sugar' level was often high. However, even shortly before the diagnosis the GP's refused to listen to me. Following the diagnosis I have had to 'fight' to have any help with my diet and management of diabetes. To be head I have had to involve a private endocrinologist dietitian and nutritionist at BUPA. Currently, I am receiving no support with my diet and the surgery is only willing to arrange 6-monthly blood tests.

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