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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery



Confident in the care

There are no issues getting appointments. I don't visit the surgery often and I'm happy to see any GP as they are good at explaining things and I'm confident in the care provided. There can be delays getting medication from the chemist and having a pharmacy on site like at Capel would be more convenient and less problematic.

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