Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


COVID vaccination for my dad.

I drove from Clacton to an arranged COVID appointment at another practice for my dad who lives in Layham. On way to collect him his appointment was cancelled. I felt very desperate as I knew he'd feel stressed, and as passing this practice where he'd had 2nd vaccination I called in. The receptionist was amazing..as was the nurse who did the vaccination for my dad when I brought him in 20 mins later. We are so very grateful. Can't thank you enough. Congratulations on an amazing practice. Wish I was a patient there.