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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Increasingly difficult

Its becoming increasingly difficult to get appointments. Some patients have conditions that make being up at 8am very difficult but the process in place means you have to call at that time. There should be a way we are able to call later so they can pre book an appointment. The most frustrating part is when on econsult you say please don't call the mobile number as there is no reception but they then always call it and then you have the hassle of having to call the surgery to sort it all out.