Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Wonderful when you get here

Getting through on the phone can mean a long wait. When I was 6th in line it took 1/2hr to speak to someone and that was later in the day . The staff are very good and really once you talk to a GP and then get invited in to see them it works really well.