Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Don't like call backs

I don't like having to wait for the call backs from a doctor. If you miss the call you have to call the surgery back and then wait again. I'm happy with the staff as they explain issues well but the phones are busy and I haven't found that econsult has worked well for me to get the help when I've needed it either.