Fairly poor at the moment
My daughter has not been seen throughout covid and since with everything being done by phone, we've recently found out they've been treating her for the wrong thing. They rush you through when on the phone and don't really listen to what you are saying, almost making their minds up quickly with limited input from the family. The nurses though have been very good and they do listen well. Econsult has de personalised care and treatment and there are times where a face to face is needed as it feels like it is just a barrier to being seen. If you miss a call back you then have to contact the surgery again, they need to let the phone ring longer as people do work and can't always instantly answer the phone.