Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


No complaints

Easier to come to the surgery to book an appointment as I find speaking on the phone difficult. This morning I've been given an appointment with a GP straightaway. I find the telephone consultations very difficult too with my hearing and don't always feel they address the issues. I don't get to see the same GP very often but I'm very happy with the treatment and care provided by all staff.