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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Busy phones

Phones are busy when contacting the surgery. I've bought a very unwell child in to the surgery but the GP wouldn't see them and said to call the surgery the next morning. Reception did all they could to get us seen but in the end we went to A&E and was diagnosed with scarlet fever. I've now lost confidence when staff are so dismissive.