Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Good staff

There are some really good staff but the quality of the service as a whole is lacking. during covid I was on the shielding list but then asked to come in for appointments against the advice. Things aren't always done when they say they will be, like a scan that should've been ordered by a GP. I raised the issue at my next appointment with a nurse and I got the scan quickly. It's a real shame that the diabetic nurse has left, she was great. Medication deliveries have also stopped unless you pay for the service now.