Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Very helpful

Reviews have taken place when they should and they've been carried out well. The staff are helpful and the conversations I've had with the doctor was good and they went through things well with me. I like that there is a choice of doctor although I'm happy to see any of them. It would make more sense if medication could be prescribed for longer periods of time rather than having to request them monthly, even two monthly would be better. I have had some difficulty trying to arrange a cervical screening appointment as there is little flexibility with appointments.