Lovely receptionist
There are some issues when trying to access care. I find the lack of continuity and not seeing the same GP each time a problem as the advice can differ. It has, at times, been difficult to get appointments and then when you have to wait by the phone all day to receive a call back from a doctor its difficult as I find it hard to hear what is being said. On one occasion I missed the initial call, then we I did speak to the doctor the line was poor and the doctor hung up but when I called the surgery back I was told the doctor would not speak to me again even though the issue hadn't been addressed and I'd have to arrange another appointment. The receptionist is lovely and the nurses have also been good. I would also prefer to have the appointment with the doctor I booked to see rather than it changing by the time I have the appointment.