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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Lack of care and compassion

The end of life care that we received was both traumatic and hurtful. Nothing was joined up and when doctors visited they didn't know why they were even coming to see us. I had to go through all the history each time and was show little care or compassion. At one point the doctor just bluntly said you need to go to hospital but when I replied how they just said drive but I couldn't even get them downstairs. Because there is no continuity with GPs when I asked for something to be done , it just wasn't. The receptionists do all they can but the clinical side is lacking.