Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Difficult around work

It has been difficult to get appointments around work. There is the assumption that everyone can take a call back at any time but some jobs just don't allow it. I tried using econsult but that wouldn't work and crashed. There just needs to be easier access to appointments for people who are already working at 8am or can't receive a call back. Staff when I have had contact with them have been good.