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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Constable Country Medical Practice - East Bergholt Surgery


Problems making appointments

Trying to get through on the phone at 8 am is very difficult. you can't get through quickly. For ou can turn up at 4.30 to be fitted in. I did ask to see a doctor today but have been given an appointment with the nurse when I would've preferred to see the doctor. Non-urgent appointments it would help to have pre-bookable appointments available. Having a drop-in style surgery would help patients to see a doctor when they need to but I do think that if you have an emergency. I've had very good treatment from the nurses at the surgery for a number of different issues. They have been great